How We Protect and Use Your Account and Website Data

Effective Date: 10 August 2026

Last Updated: 10 August 2026

This policy explains how Uno Digital Media B.V. collects and uses personal data when you visit our site, open an account, contact support, make a payment, complete verification, use gambling controls or receive marketing. It also explains the choices and rights available to you. Privacy questions can be sent to [email protected].

Who controls your data

Uno Digital Media B.V., company number 157147, is responsible for the processing described here. Our registered office is Schottegatweg Oost 10, Unit 1-9, Bon Bini Business Center, Willemstad, Curaçao. Payment processors, identity-verification providers and technology suppliers may act as separate controllers or processors for their part of a transaction.

Data we collect

We may process:

• account data, including name, date of birth, address, email and login records;
• KYC data, such as identity documents, proof of address and source-of-funds evidence;
• transaction data, including deposits, withdrawals, payment identifiers and account ledger entries;
• technical data, including IP address, device, browser, operating system and security events;
• gameplay and promotion data, including stakes, results, bonus status and account limits;
• support messages, complaints, marketing preferences and safer-gambling interactions.

Some safer-gambling information can reveal health or behavioural concerns. We restrict access to that information and process it only where a lawful basis and player-protection purpose apply.

Why we use personal data

We use data to create and secure accounts, process transactions, run games and promotions, verify identity and age, prevent fraud, meet legal obligations, provide support, enforce our terms and operate safer-gambling controls. We also use measured website data to improve performance and understand which pages or functions are being used.

The lawful basis may be performance of our contract with you, compliance with a legal obligation, our legitimate interests in security and service operation, consent, or the establishment and defence of legal claims. Where consent applies, you may withdraw it without affecting processing already completed.

Cookies and similar technology

Essential cookies keep sessions, security and account functions working. Preference cookies remember language or display choices. Analytics and performance tools measure visits and errors. Marketing or affiliate cookies may record a campaign source and conversion event. You can manage non-essential categories through the cookie controls and browser settings, although deleting cookies may sign you out.

Sharing and international transfers

We share only the data needed by hosting providers, game suppliers, payment processors, KYC services, fraud-prevention tools, support systems, professional advisers and competent authorities. Data may be processed in countries outside your residence. Where required, contractual safeguards, access controls and supplier due diligence are used for international transfers.

Retention and security

Retention depends on account activity, transaction records, KYC duties, safer-gambling obligations, complaints, disputes and applicable law. We use encryption in transit, controlled access, monitoring, secure hosting and internal procedures. No online system eliminates every risk, so keep your password unique and contact support if you suspect unauthorised access.

Your privacy rights

Depending on the law that applies, you may request access, correction, deletion, restriction, objection or portability. You may withdraw consent and opt out of marketing. We may need to verify identity before acting on a request, and legal retention duties can limit deletion. You may also complain to an applicable data-protection authority.

Age, external links and policy changes

Our services are intended only for people who meet the legal gambling age. We do not knowingly create gambling accounts for children. Third-party websites have their own privacy terms. When this policy changes, the Last Updated date will show the current revision; material changes may also be communicated through the site or account.

Privacy contact

Email [email protected] with the subject “Privacy Request”. Include the account email and the right you wish to exercise, but do not send passwords, CVV codes or crypto private keys.